RSP UK Suction Excavators Ltd (registered at Unit 1, High Barns Farm, Bedford Road, Roxton, Bedfordshire MK44 3ET with company number 10181073) ("RSP", "we", "us", "our") treats the protection of personal data as of paramount importance.
The purpose of this Privacy Policy is to inform you on what basis and for what purpose we process personal data which we collect from you in relation to training courses and/or other training based services provided or organised by us.
RSP is responsible for the processing of your personal data and is registered as a controller with the UK Information Commissioner's Office ("ICO") under registration number ZA319196.
RSP has appointed a data protection officer who can be contacted by email at datenschutz@rsp-germany.com. Please see the "How to contact us" section below for further contact details.
Personal data is any information that relates to an identified or identifiable natural person (a data subject). Identifiable means any natural person who can be identified, directly or indirectly, in particular by association with an identifier such as a name, a customer number, location data or other special features.
When you correspond with us by post, phone, email or otherwise or fill in a form or similar document provided by us in relation to our training services, we may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that personal data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to allow you to attend a training session).
We will only use your personal data when the law allows us to. We have set out below in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so.
Purpose / Activity | Category of personal data | Lawful basis of processing |
---|---|---|
To process your booking for a training course and to facilitate you attending a training course. | Identity Data Contact Data Booking Data |
Performance of a contract with you in accordance with Article 6(1)(b) of the UK GDPR. We process special category personal data on the basis of your consent in accordance with Article 9(2)(a) of the UK GDPR and/or for reasons of substantial public interest in accordance with Article 9(2)(g). |
To manage our relationship with you which will include notifying you about changes to our terms and conditions or privacy policy. | Identity Data Contact Data |
Performance of a contract with you in accordance with Article 6(1)(b) of the UK GDPR to manage our relationship with you. |
To send you reminders about the expiration of your training qualifications. | Identity Data Contact Data |
Legitimate interests in accordance with Article 6(1)(f) of the UK GDPR to send you reminders about the expiration of your training qualifications. |
To ask you to complete a feedback form or survey. | Identity Data Contact Data |
Legitimate interests in accordance with Article 6(1)(f) of the UK GDPR to study delegates feedback to allow us to improve our training services. |
To contact your next of kin in an emergency. | Identity Data Contact Data |
Legitimate interests in accordance with Article 6(1)(f) of the UK GDPR to enable us to assist you in the event of an emergency. |
To record and/or video a training session and/or examination where required by an external training provider / examiner and for quality assurance / monitoring purposes. | Training Data | Performance of a contract with you in accordance with Article 6(1)(b) of the UK GDPR to enable us to provide you with the training qualification. Legitimate interests in accordance with Article 6(1)(f) of the UK GDPR to meet the requirements of external training providers / examiners and to ensure our services meet the required standards. |
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Details of retention periods for different aspects of your personal data are available on request by contacting our data protection officer using the details above.
We will store your personal data on secure servers located in our office in Roxton, Bedfordshire, England. The data from our servers is encrypted at the point of backup and transmitted to data storage devices located at our IT provider's offices in Tamworth, Staffordshire, England. Our IT provider will not be able to access your personal data.
We may share your personal data with the following parties:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We do not use automated decision-making or profiling in relation to the training services that we provide.
We will not share your personal data to countries located outside the UK.
You have the following rights in relation to the personal data we hold about you. if you would like to exercise any of these rights, please contact us using the details set out under the "How to contact us" section below:
If you wish to exercise any of the rights set out above, please contact our data protection officer using the details above.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We take appropriate steps to ensure that your personal data is treated securely and in accordance with this Privacy Policy. Unfortunately, the transmission of information over the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of the data sent to us over the internet and every transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to prevent unauthorised access whenever possible.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
If we change this Privacy Policy, we will post the changes to our website or send you an email so that you always know what information we collect, how we use it, and under what circumstances we may disclose it. This Privacy Policy was last updated on 18 May 2022.
If you have any questions or comments about this Privacy Policy or the handling of your personal data, please contact us: